Tag Archives: retail

More on Apple’s 3G iPhone rollout FAIL.

My last post was about the iPhone buying experience. Seth Godin blogged about the marketing/economics behind the “scarcity” of “event” launches and described the solution more succinctly than I did: “Use the internet to form a queue.”
Preordering and prequalifying to minimize waiting and maximize satisfaction is such an obvious solution I just can’t believe that [...]

How to survive a five hour iPhone line (hint: stay home)

My epic 5 hour iPhone buying experience, and how it could have been MUCH better.